How can we help?
Hello *|buyer_name|*,We noticed that you just left us a review. We are terribly sorry that you are not 100% satisfied with your purchase May I ask if there is anything wrong? Please simply write back and let us know how we can help. I personally promise that I will respond as soon as possible and that we will do our best to make sure you are 5 out 5 stars happy with our products and service. Your review is very important to us. Hope you can understand and give us a chance to do it right and make up for you :)Thank you again for your understanding and continuous support. Have a good day!Support Team
Your order has been confirmed!
Hi, *|buyer_name|*,I'm just writing to let you know that Amazon has confirmed your new order:Order ID: *|order_id|*I am personally following up on every order to make sure everything was delivered safe and sound! If you have any question, please be sure to write back:) I will make sure to set things right. Our small team at Company works hard to ensure that you have a happy shopping here.Have a good day.Thank you very much for your support!Support Team
Regarding your order feedback
Dear *|buyer_name|* ,
You recently left us a negative feedback regarding your order placed with *|seller_name|* . We are so sorry for the mistake and any inconvenient caused by it .Please accept our sincere apology.
We will be appreciated it very much if you could tell us the details of the product problems.
Your advice is important for improving our product quality.
In addition, If you have any suggestions to us to make up for this defective purchase, please feel free to tell me.
Sorry for the inconvenience and thank you for giving us the opportunity to rectify the matter.
*|seller_name|* Customer Service Team